0410 474 671 info@medelacare.com.au 80 Flint Street. Forbes NSW 2871
NDIS
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Compassionate NDIS Support Services Tailored to Your Goals
At Medela Care, we are committed to empowering people living with disability to live with greater independence, confidence, and choice. As a trusted NDIS provider, we deliver personalised support services designed to help participants achieve their goals, build life skills, and actively engage with their communities.

We understand that every individual has unique needs, aspirations, and circumstances. That is why our dedicated team takes the time to understand your goals and create support plans that align with your lifestyle. Whether you require assistance at home, support in the community, or help navigating life transitions, we are here to provide reliable and compassionate care every step of the way.

What is the NDIS?
The National Disability Insurance Scheme (NDIS) is Australia’s funding and support system for people living with permanent and significant disabilities. The scheme is designed to help eligible participants access the supports and services they need to live more independently, achieve personal goals, participate in their communities, and improve their overall quality of life.

The NDIS focuses on individual needs and goals, giving participants greater choice and control over the supports they receive. Funding can be used for a range of reasonable and necessary supports that help participants build skills, increase independence, and enhance community participation.

How It Works
The NDIS provides funding directly to eligible participants based on their individual circumstances, goals, and support requirements.

Once approved, participants receive an NDIS plan outlining their funded supports. These supports are designed to help achieve specific outcomes such as increasing independence, improving daily living skills, accessing employment opportunities, enhancing social participation, and maintaining wellbeing.

Participants can choose how their funding is managed and which providers they work with, ensuring their supports align with their personal preferences and goals.

Am I Eligible for NDIS?
At Medela Care, we are ready to guide you with NDIS. Here, we give you an overview of the eligibility criteria.

You may be eligible for the NDIS if you:

  • Are under 65 years of age when applying
  • Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa
  • Have a permanent or significant disability that impacts your ability to complete everyday activities
  • Require support now and into the future due to your disability
If you are unsure about your eligibility, our team can help guide you through the process and provide information about accessing NDIS supports.
How to Get Started
Our onboarding journey is hassle-free.

You need to follow only a few simple steps to get started.

Step 1: Initial Consultation

Contact our friendly team to discuss your needs, goals, and NDIS plan. We take the time to understand your circumstances and answer any questions you may have.

Step 2: Personalised Support Planning

We work with you, your family, and support network to develop a tailored support plan that aligns with your goals, preferences, and funding arrangements.

Step 3: Service Agreement & Matching

Once your supports are confirmed, we prepare the service agreement and carefully match you with experienced support workers who best suit your needs.

Step 4: Begin Your Support Journey

Your services commence, and our team provides ongoing guidance, regular reviews, and flexible support to ensure you continue progressing towards your goals.

Creating Your NDIS Plan
Your NDIS plan is built around your individual goals, support needs, and aspirations. During planning meetings, you will discuss your daily challenges, current supports, future goals, and the assistance you require to live more independently.

The more information you provide about your circumstances and objectives, the better your plan can reflect the supports you genuinely need.

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Using Your NDIS Funding
Once your plan is approved, you can begin accessing funded supports and services. Depending on your plan management arrangements, you may choose to self-manage your funding, use a plan manager, or have funding managed by the NDIA.

Understanding your funding categories and using them effectively can help you maximise the benefits of your plan and achieve your goals more efficiently.

Changes to Your NDIS Plan
As your circumstances, goals, or support needs change, your NDIS plan may need to be updated. Plan reassessments and reviews ensure your funding continues to reflect your current situation.

Whether you require additional supports, experience significant life changes, or wish to pursue new goals, it is important to discuss these changes during your plan review process. Our team can help you understand your options and navigate changes to your supports.

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The Medela Care Difference
Our supports are designed to create a positive difference to your life. Besides, we work with you to ensure a smoother NDIS experience.

Choose us because of our:

  • Person-Centred Approach Every support plan is tailored to your individual goals, preferences, and needs.
  • Compassionate and Experienced Team Our dedicated professionals provide respectful, reliable, and high-quality support.
  • Focus on Independence We help participants build skills and confidence to live more independently and achieve meaningful outcomes.
  • Flexible Support Solutions Our services are designed to adapt as your needs and goals evolve over time.
  • Inclusive and Supportive Environment We create welcoming spaces where participants feel valued, respected, and empowered.
Frequently Asked Questions

We consider your goals, support requirements, personality, interests, communication preferences, and cultural needs to find a suitable support worker who aligns with your expectations.

Absolutely. We regularly review supports and can modify services as your goals, circumstances, or NDIS funding arrangements change.

We can assist with social outings, recreational programs, educational activities, skill-building opportunities, community events, volunteering, and other activities that align with your goals.

Yes. Our mental health supports are designed to promote wellbeing, independence, confidence, social connection, and greater participation in everyday life.

Yes. We can support participants with transport and travel arrangements to access medical appointments, employment, education, community programs, and social activities.

Community Participation focuses on accessing social and community activities, while Innovative Community Participation is aimed at developing new skills, building independence, and exploring opportunities that support long-term personal growth.

Timeframes vary depending on your support needs and service availability. Following your initial consultation and service agreement, we work to commence supports as soon as possible.

Yes. With your consent, family members, carers, guardians, and other key supports can be involved in discussions to help ensure your services reflect your goals and preferences.

No. We can support participants who are self-managed, plan-managed, or NDIA-managed, depending on the services included in their NDIS plan.

Take the Next Step Toward Your Independence
Let’s talk about how we can help you get the most out of your NDIS funding. Call us or send us an email with your details, and we will get back to you.
Start Your NDIS Journey
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